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Manufacturing process
Customer requirements
Inquiry, order information/product related information
C1 Contract review
● Quotation information
● Quotation information
● Contract
C2 New product process development
● Samples (sampling documents), delivery plan
● Samples (sampling documents), delivery plan
● Mass production order, purchase plan
C3 Procurement
● Receiving operation
● Receiving operation
● Production schedule
C4 Production
● Need to measure products
● Need to measure products
● Products
C5 Measurement
● Product delivery requirements
● Product delivery requirements
● Qualified products
C6 Delivery
● Customer review requirements
● Customer review requirements
● Customers get the products they need
C7 Customer Feedback
Continuous improvement
Customer satisfaction
